Looking after yourself

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Health Services Guide

This section provides essential information on how to access various health services, including useful telephone numbers and guidance on registering with a GP.

For further help or information, contact the Homeless Health Service on 0117 989 2450.

Eye Health

An optician visits the Compass Centre once a month. You can put your name on the list by visiting reception or calling 0117 989 2450.

For emergency eye care, visit the Bristol Eye Hospital, open from 9 am to 5 pm, Monday to Friday, at Lower Maudlin Street, Bristol BS1 2LX. Tel: 0117 928 4713.

NHS Dentist

Compass Health staff can assist you in finding a nearby NHS dentist. Alternatively, you can visit the NHS Choices website. Assessment and treatment are free if you receive benefits; proof may be required.

Emergency Dental Care

For pain, trauma, or infections, Homeless Health staff can help you access emergency dental care. You can also call NHS 111 for assessment and direction to the appropriate local service.

How to Register with a GP

  • If You Are Housed Homeless Health staff can help you locate and register with a local GP. If you have a key worker, they can assist you in providing suitable documentation.
  • If You Are Homeless You are entitled to healthcare even without a permanent address. At Compass Health, you can see a doctor or nurse, and we can link you to services that assist with housing. Broadmead Medical Centre (above Boots) also offers walk-in appointments to see a GP or nurse.

Accident & Emergency (A&E) Departments

A&E departments assess and treat serious injuries or illnesses. They aim to see, diagnose, and treat 95% of patients within four hours of arrival and are open 24/7.

Visit A&E or call 999 for emergencies such as:

  • Loss of consciousness
  • Pain not relieved by simple analgesia (pain relief medication)
  • Acute, confused state
  • Persistent, severe chest pain
  • Breathing difficulties

An A&E doctor or nurse will assess your condition and decide on further action. Expect possible waiting times, especially on Fridays or Saturdays.

Nearest A&E departments:

  • Bristol Royal Infirmary, Upper Maudlin Street, Bristol, Avon BS2 8BJ. Tel: 0117 923 0000
  • A&E Southmead Hospital, Southmead Rd, Bristol BS10 5NB. Tel: 0117 950 5050

Sexual Health

Compass Health staff can advise you on sexual health and contraception.

Bristol Sexual Health Centre Offers a range of confidential services, including:

  • Testing, advice, and free treatment for sexually transmitted infections
  • All types of contraception, including emergency contraception and free condoms
  • Hepatitis B vaccinations for those at risk
  • HIV testing and referral
  • PEPSE (Post Exposure Prophylaxis following sexual exposure to HIV)
  • Consultations for those who’ve been sexually assaulted
  • Telephone advice for the public and professionals
  • Chlamydia screening for under 25s

Location: Central Health Clinic, Tower Hill, Bristol BS2 0JD. Tel: 0117 342 6900

The Bridge – Sexual Assault Referral Centre Provides comprehensive support services for sexual assault victims in the Avon and Somerset area, including:

  • Sexual health information
  • Referral services
  • Information about reporting to the police and judicial processes
  • Forensic medical facilities
  • Counselling
  • Post-sexual assault follow-up
  • Support through the criminal justice system
  • Practical support
  • Referrals to other community services

Location: 2nd Floor, Central Health Clinic, Tower Hill, Bristol BS2 0JD. Tel: 0117 342 6999

Pregnancy Advisory Service

Provides consultation for Bristol women with unplanned or unwanted pregnancies, including:

  • Pregnancy testing
  • Counselling
  • Advice
  • Referrals for termination

Location: Central Health Clinic, Tower Hill, Bristol BS2 0JD. Tel: 0117 927 6362

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